pisowin96 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected
This Privacy Policy describes how pisowin96 collects, processes, stores, and protects personal information provided by players and visitors on our platform. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account or using any part of this platform, you acknowledge that you have read and understood this policy.
Last updated: 2025. This policy applies to all users of pisowin96 accessing our platform from the Philippines and other jurisdictions.
What This Policy Covers
This Privacy Policy is organized into clear sections so you can quickly find the information most relevant to you. Whether you want to understand what data we collect, how we use it, or what rights you have as a Filipino player, each topic is addressed directly and in plain language. We encourage you to read the full policy, but you can also use the section links below to navigate directly to a topic of interest.
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies and Tracking Technologies
- 4. Data Storage and Security
- 5. Sharing Data with Third Parties
- 6. Your Rights as a User
- 7. Protection of Minors
- 8. Policy Updates and Contact
1. Information We Collect
When you register and use pisowin96, we collect several categories of personal information to enable your account, process transactions, and keep the platform secure. The types of data we gather fall into the following categories, each explained below.
Account Information
During registration, you provide us with your full legal name, date of birth, email address, and a username and password of your choosing. If identity verification is required — for example, before processing a withdrawal — we may also request a copy of a valid Philippine government-issued ID or passport. This information is necessary to confirm your eligibility, maintain your account, and comply with regulatory requirements applicable to online gaming platforms operating in or serving the Philippines.
Device and Browser Data
When you access pisowin96 through a desktop browser or mobile device, we automatically collect technical data such as your IP address, device type, operating system, browser type and version, screen resolution, and language settings. This information helps us optimize platform performance for Philippine users, diagnose technical issues, and identify unusual access patterns that may indicate security threats. We do not use device data to personally identify you beyond the context of your session and account security.
Philippine Peso Payment Information
All financial transactions on pisowin96 are processed in Philippine Peso (PHP). When you make a deposit or request a withdrawal, we collect transaction details including the amount, date and time, payment method type, and transaction reference number. We do not store full bank account numbers or complete e-wallet credentials on our servers; sensitive payment details are handled directly by our authorized payment processors under their own security standards. We retain transaction records as required by applicable financial regulations and anti-money laundering obligations.
Usage and Activity Data
We record your interactions with the platform, including the games you play, session duration, betting history, login timestamps, and feature usage patterns. This data is used for responsible gaming monitoring, fraud detection, customer support, and improving our game and product offerings. Activity logs are retained for a defined period consistent with our legal obligations and are reviewed only by authorized personnel or automated compliance systems.
2. How We Use Your Information
pisowin96 uses the personal information it collects strictly for legitimate purposes directly related to operating the platform and serving Filipino players. We do not use your data for purposes beyond what is described in this policy without your explicit consent. The primary purposes for which we process your data are outlined below.
Account management is the most fundamental use of your data. We use your registration details to create and maintain your player account, authenticate your identity when you log in, communicate important account-related notices, and process your deposits and withdrawals in Philippine Peso. Without this data, we cannot provide you with a personalized, secure account experience on the platform.
We use your activity data to monitor gameplay for signs of problem gambling and to fulfill our responsible gaming obligations. This includes tracking session frequency and duration, bet sizes, and win-loss patterns, which allows our systems to flag potentially concerning behavior and prompt relevant support resources. If you have questions about how responsible gaming tools work on this platform, the Responsible Gaming page provides full details.
Your technical and device data is used to secure the platform against fraud, unauthorized access, and bot activity. We cross-reference login IP addresses, device fingerprints, and behavioral signals to detect suspicious account activity and protect both your account and the integrity of the platform. Security data may also be shared with law enforcement or regulatory bodies if required by Philippine law.
We may also use aggregated, anonymized data — meaning data that cannot be traced back to any individual user — for analytical purposes such as understanding platform usage trends, improving game recommendations, and planning new features. This anonymized analysis does not constitute personal data processing and does not affect your privacy rights in any way.
3. Cookies and Tracking Technologies
pisowin96 uses cookies and similar tracking technologies to deliver a functional, personalized, and secure experience on the platform. Cookies are small text files placed on your browser or device when you visit our site. They allow us to remember your preferences, keep you logged in during a session, and understand how different parts of the platform are used by players in the Philippines.
We use strictly necessary cookies that are essential for the platform to function — for example, session cookies that maintain your login state and security tokens that protect form submissions. These cookies cannot be disabled without preventing access to core platform features. We also use functional cookies that remember your settings and preferences, such as your chosen game view or display language.
Performance and analytics cookies help us understand aggregate traffic patterns, identify pages or features with technical issues, and measure how effectively different parts of the platform serve our users. The data from these cookies is processed in aggregate and is not used to build profiles of individual users. We do not use third-party advertising or retargeting cookies that track you across other websites.
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Be aware that disabling certain cookies may affect the functionality of the pisowin96 platform, including your ability to stay logged in or access session-dependent features. For more information about how cookies interact with your account experience, visit the FAQ page.
4. Data Storage and Security
pisowin96 stores personal data on secured servers with access controls, encryption at rest, and regular security audits to protect against unauthorized access, data breaches, and loss. We apply industry-standard security protocols including TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and account information travel securely over the internet.
Access to personal data within our organization is strictly limited to personnel who require it to perform their specific job functions — such as customer support agents reviewing your account history, compliance officers conducting AML reviews, or technical engineers responding to a reported issue. All staff with access to personal data are subject to confidentiality obligations and receive data privacy training consistent with the requirements of the Philippine Data Privacy Act.
We retain your personal data for as long as your account remains active and for a defined period thereafter as required by applicable law, including financial record-keeping requirements and anti-money laundering regulations. When data is no longer required and no legal obligation requires its retention, it is securely deleted or anonymized in accordance with our data retention schedule.
Despite the security measures we maintain, no system is completely immune to risk. In the event of a data breach that affects your personal information, pisowin96 will comply with applicable Philippine notification requirements and promptly communicate with affected users to minimize potential harm. We strongly recommend that all users choose strong, unique passwords and enable any available account security features to further protect their accounts.
5. Sharing Data with Third Parties
pisowin96 does not sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary to fulfill the stated purpose. All third parties who receive personal data from pisowin96 are contractually required to handle it with appropriate confidentiality and security standards.
Payment processors are the most common third-party recipients of your data. When you make a deposit or withdraw funds in Philippine Peso, we share relevant transaction details with authorized payment service providers to complete the transaction. These providers operate independently under their own privacy policies and are subject to financial services regulations applicable in the Philippines. We only share the minimum information required to process your transaction.
Game software providers may receive limited, non-personal technical data — such as session tokens and game round identifiers — to enable gameplay and verify game outcomes. This data does not include your full name, contact details, or payment information. Game studios are prohibited by our agreements from using this data for any purpose other than facilitating the game session.
We may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies when required to do so by Philippine law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act and related regulations. We will notify you of such disclosures where we are legally permitted to do so. Beyond these circumstances, your data stays within the pisowin96 platform ecosystem.
6. Your Rights as a User
Under the Philippine Data Privacy Act of 2012 and applicable data protection principles, you have the following rights with respect to your personal information held by pisowin96. To exercise any of these rights, contact the support team using the details provided in the final section of this policy.
Right to Access
You have the right to request a copy of the personal data we hold about you, including your account information, transaction history, and activity logs. We will respond to verified access requests within a reasonable timeframe in accordance with applicable law.
Right to Correction
If any personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You can update some account details directly through your profile settings, or contact support for changes that require verification.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. Note that we may be required to retain certain records — such as transaction histories — for a defined period under Philippine financial regulations even after account closure.
Right to Object
You have the right to object to certain types of processing of your personal data, including processing based on our legitimate interests where your rights and freedoms override those interests. Objections are reviewed on a case-by-case basis, and we will respond with our decision and reasoning within a reasonable period.
Right to Data Portability
Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if you choose. Contact the support team to initiate a portability request.
Right to Lodge a Complaint
If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our support team first so we can attempt to resolve the matter directly before escalating to a regulatory body.
7. Protection of Minors
pisowin96 is strictly an adult platform. We do not knowingly collect personal information from individuals under the age of 21, which is the minimum legal age for participation in online gaming activities in the Philippines. Our registration process includes a date-of-birth requirement, and we reserve the right to request documentary proof of age at any point during the account lifecycle to verify compliance with this requirement.
If we become aware — through user reports, identity verification, or any other means — that a person under 21 has registered an account or provided us with personal information, we will take immediate action to suspend the account, delete the collected data, and, where appropriate, notify relevant parties in accordance with applicable law. We take this obligation seriously and have implemented technical and procedural safeguards designed to minimize the risk of underage access.
Parents and guardians who have reason to believe that a minor has accessed or registered on the pisowin96 platform are strongly encouraged to contact the support team immediately. Prompt reporting enables us to act quickly to remove the account and any associated personal data. We are committed to maintaining a safe and responsible gaming environment exclusively for adult Filipino players who meet the eligibility requirements set out in our Terms and Conditions.
8. Policy Updates and How to Contact Us
pisowin96 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, applicable Philippine law, or regulatory requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their registered email address or via a notice displayed on the platform. We encourage you to review this page periodically to stay informed of how your data is being handled.
Minor clarifications or non-substantive edits — such as correcting a typographical error or rephrasing a sentence for clarity without changing its meaning — may be made without a formal notification. Your continued use of the pisowin96 platform following any update to this policy constitutes acceptance of the revised terms. If you disagree with any change, you should stop using the platform and may request account closure through the support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pisowin96 handles your personal data, please reach out to the support team. You can contact us at the following email address (plain text, not a link): support at pisowin96.org. We aim to respond to all privacy-related inquiries within a reasonable time and to resolve any concerns fairly and transparently.
For answers to commonly asked questions about accounts, payments, and platform features — some of which touch on how your data is used — the FAQ page is a good starting point. For matters related specifically to safe and responsible play, including self-exclusion and session limits, please review the Responsible Gaming page, which outlines the tools available to every pisowin96 player.
Your Privacy Matters to Us
We built pisowin96 with Filipino players in mind — including their right to know exactly how their personal data is handled. If you have questions about this policy or want to explore the platform with confidence, the FAQ page is the fastest way to get answers. Ready to play? Create a free account or log in and experience secure, responsible online gaming in Philippine Peso.